We love Our Families
We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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What Families Are Saying
I had such a positive experience - I will never forget how kind and considerate Mr. Hilbish was. They did everything humanly possible - thank you. They responded quickly to every request, more than generous, very fair. Thank you once again! K.CK.C 5 stars ★ ★ ★ ★ ★
When I was leaving I was crying and John was very sensitive and wanted to make sure i was ok before I drove home. Great service and everyone was helpful and compassionate.K.T 5 stars ★ ★ ★ ★ ★
My mother looked natural and better that day than when we saw her the day that she passed. She looked at peace. It was thoughtful and kind to have given us a framed picture + obituary. Staff was compassionate and very helpful. Had all the records ready. Very professional we were grateful for your kindness and helpfulness.S.L.R 5 stars ★ ★ ★ ★ ★
Very quick response - Jan came to see me within an hour of my call & was very helpful, sensitive + kind. I was very satisfied nothing comes to mind when i think what else could have been done for us other that possibly removing the repetitive photos on the obituary page. Everyone there has been kind and helpful during this difficult time.E.A.H 5 stars ★ ★ ★ ★ ★
It was beautiful the way you had D looking and ready for the rest of his journey and where we could all see him and send him our love. They were great! Everything went so smoothly - made the funeral truly memorable and beautifulMrs. H 5 stars ★ ★ ★ ★ ★
Art is extremely professional. We requested a last minute change to allow a family viewing and he made it happen seamlessly and the venue was excellent.L.P. 5 stars ★ ★ ★ ★ ★
“Although the cost of my service was minimal compared to the average funeral expense, I felt I was treated with the same respect and professionalism as someone whoes expenses were much greater than mine. I drove from the hospital to the funeral home without calling first and was seen upon arrival. Information was provided, my questions were answered and the business transactions were taken care of at that time. I was given "peace of mind" that everything from that point on would be handled efficiently and professionally. ”Mrs. M.W 5 stars ★ ★ ★ ★ ★
“I attended Art Hilbish's seminar 5 or 6 yrs ago. I immediately liked Art's personality & decided when the time came to call him to take care of our needs. Art Hilbish's gentle caring attitude even suggesting we bring the fishing rod and bowling ball to visitation to honor our loved one. That led us to thinking of other mementos to display for our friends and family. Every staff member was so kind and dedicated to our wishes. Thank you. We are all at peace. B.S and Family ”B.S 5 stars ★ ★ ★ ★ ★
“Mr. Hilbish was always ready to go above and beyond to make sure the family was taken care of even after the funeral. Everyone was aware of the details of the funeral arrangements, so no matter who I talked to I was helped. I love having Vera help during the viewing time. Another thing i liked was the etiquette of acknowledgement information that was provided.”C 5 stars ★ ★ ★ ★ ★
“Dear Art and Carol - I want to express our heartfelt gratitude to you and your staff for the kindness you extended in helping us decipher the extensive paperwork from another funeral home for my mothers funeral. John Roemmelt was extremely courteous and professional and took time to site down with us and explain the documents, giving us excellent advice. He did all this, despite the fact that we were dealing with another funeral home where my mother had prepaid for her cremation expenses. We truly don't know what we would have done had John not spent time helping us during this very emotional and stressful event. Carol, you were so sweet to have john help us right away and take time from your busy day to intervene. We walked away with a sense of relief that we knew what to do to handle all the paper work that another funeral home faxed to me and then told me to email questions that I might have, all at 7:00pm the night before. Later that week, we were overwhelmed with the gift Art made to our family of the laminated bookmarks with Mom's photo, poem and prayer. What a blessing you have all been to our family! Everyone at our memorial service was so thankful to have this momentum and amazed at the level of concern and kindness you extended to us. You are truly wonderful people. I can only tell you that I am very thankful to know that we have prepaid for our burial expenses and made the pre-planning steps with Hamlin and Hilbish so that we will not need to worry about how our family will be treated when we need to implement our funeral plans. Thanks again for all you have done and we will not hesitate to tell others about your business.”B.K. 5 stars ★ ★ ★ ★ ★
“You helped me when no one else would, thank you with all my heart”C.K. 5 stars ★ ★ ★ ★ ★
“I reached for another appropriate thank you note and realized only a few of those had been provided. I wanted to mail you a Thank You note to let you know your services provided for V. B. were most wonderful and caring. One never realizes the ongoing blessings of life until we are faced with a situation and I have been made to realize we all need each other. At the end of life God has His caring caretakers for the bereathed. You do a fabulous job and from my heart I thank you and so sorry this is not handled by Pony Express (smile) even though it is much faster this way. God Bless you as you continue to serve. ”W.M. September 03, 2013 5 stars ★ ★ ★ ★ ★