We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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Mr. Hilbish , you are a very honorable man! I did not expect a refund & would not have known about it. Thank you for your great attitude that made me feel good about you taking care of my S. He was a wonderful man!Mrs. S
Although the cost of my service was minimal compared to the average funeral expense, I felt I was treated with the same respect and professionalism as someone whoes expenses were much greater than mine. I drove from the hospital to the funeral home without calling first and was seen upon arrival. Information was provided, my questions were answered and the business transactions were taken care of at that time. I was given "piece of mind" that everything from that point on would be handled efficiently and professionallyMrs. M.W
When I was leaving I was crying and John was very sensitive and wanted to make sure i was ok before I drove home. Great service and everyone was helpful and compassionate.K.T
Mr. Hilbish was always ready to go above and beyond to make sure the family was taken care of even after the funeral. Everyone was aware of the details of the funeral arrangements, so no matter who I talked to I was helped. I love having Vera help during the viewing time. Another thing i liked was the etiquette of acknowledgement information that was provided.C
Dear Art and Carol - L. and I want to express our heartfelt gratitude to you and your staff for the kindness you extended in helping us decipher the extensive paperwork from another funeral home for my mothers funeral. John Roemmelt was extremely courteous and professional and tool time to site down with us and explain the documents, giving us excellent advice. He did all this, despite the fact that we were dealing with another funeral home where my mother had prepaid for her cremation expenses. We truly don't know what we would have done had John not spent time helping us during this very emotional and stressful event. Carol, you were so sweet to have john help us right away and take time from your busy day to intervene. We walked away with a sense of relief that we knew what to do to handle all the paper work that another funeral home faxed to me and then told me to email questions that I might have, all at 7:00pm the night before. Later that week, we were overwhelmed with the gift Art made to our family of the laminated bookmarks with Mom's photo, poem and prayer. What a blessing you have all been to our family! Everyone at our memorial service was so thankful to have this momentum and amazed at the level of concern and kindness you extended to us. You are truly wonderful people. I can only tell you that i am very thankful to know that we have prepaid for our burial expenses and made the pre-planning steps with Hamlin and Hilbish so that we will not need to worry about how our family will be treated when we need to implement our funeral plans. Thanks again for all you have done and we will not hesitate to tell others about your business.B.K.
Art is extremely professional. We requested a last minute change to allow a family viewing and he made it happen seamlessly and the venue was excellent.L.P.
I reached for another appropriate thank you note and realized only a few of those had been provided. I wanted to mail you a Thank You note to let you know your services provided for V. B. were most wonderful and caring. One never realizes the ongoing blessings of life until we are faced with a situation and I have been made to realize we all need each other. At the end of life God has His caring caretakers for the bereathed. You do a fabulous job and from my heart I thank you and so sorry this is not handled by Pony Express (smile) even though it is much faster this way. God Bless you as you continue to serve.W.M. September 03, 2013
Everything was set up beautifully when we arrived. All of the staff members were helpful. The cookies and coffee were a nice surprise.E. July 22, 2013
Dear Art, thank you so much for all the time, attention to every detail and excellence in handling the service itself for my Dad. I definitely think he would have approved of such a wonderful tribute to his life. P.S. Also, thank you for your kind words spoken on behalf of Dad. Also please thank Vera for her help at the visitation / funeral.A.N. July 22, 2013
Thank you so very much for all you done for the passing of my Father. He truly truly looked peaceful. It was amazing and we thank you from the bottom of our hearts.The B. Family July 22, 2013
So much more was done for me than I had ever expected. I am so very grateful for everything that was done! Thank you so very much! I will refer you to everyone.Mrs. M. October 11, 2012
Dear Art & Staff I can't say enough about your kindness to R, me and J's family. You were so generous and kind. I feel so honored to be able to fulfill R's last wishes. May God bless him for eternity.D. February 08, 2013
As we had already made our preneed arrangements, the first call was easy. Art and Carol made it easy to finalize the arrangements, and went beyond my expectations helping with insurance issues. The heartfelt concern and kindness of your staff towards our family will be long remembered. They took care of everything. You provide an excellent service. Keep doing what you do. “Don’t mess with perfection.”R.L.R.
Dear Mr. Art Hilbish: I wanted to say “Thank You” to your funeral home Hamlin & Hilbish for being so kind and understanding during our time of grief and sorrow. I appreciate all of the things you extended to us. I am grateful for how lovely the flowers were arranged, and for the wonderful work done on my Mother and her viewing at the home. May God continue to bless you all richly. Thank you so much for your time. I appreciate you. Sincerely,J.E.S.
I had such a positive experience - I will never forget how kind and considerate Mr. Hilbish was. They did everything humanly possible - thank you. They responded quickly to every request, more than generous very fair. Thank you once again K.CK.C
I attended Art Hilbish seminar 5 or 6 yrs ago. I immediately liked Arts personality & decided when the time came call him to take care of our needs. I told nurse Barbara from hospice - we chose Hamlin-Hilbish. She call you, yours care and concern & director gave us complete confidence and ease of mind. All is well. Art Hilbish's gentle caring attitude even suggesting we bring the fishing rod and bowling ball to visitation. That led us to thinking of other mementos to display for our friends and family. Every staff member was so kind and dedicated to our wishes. Our family is very lovable . We work together - even as your staff member told Art we cleaned up everything - even to the point we were stopped as we exited to leave the guestbook in your hands. Thank you. We are all at peace. B.S and FamilyB.S
My mother looked natural and better that day than when we saw her the day that she passed. She looked at peace. It was thoughtful and kind to have given us a framed picture + obituary. Staff was compassionate and very helpful. Had all the records ready. Very professional we were grateful for your kindness and helpfulness.S.L.R
Very quick response - Jan came to see me within an hour of my call & was very helpful, sensitive + kind. I was very satisfied nothing comes to mind when i think what else could have been done for us other that possibly removing the repetitive photos on the obituary page. Everyone there has been kind and helpful during this difficult time.E.A.H
It was beautiful the way you had D looking and ready for the rest of his journey and where we could all see him and send him our love. They were great! Everything went so smoothly - made the funeral truly memorable and beautifulMrs. H August 31, 2013
You helped me when no one else would, thank you with all my heartC.K.
Your staff were great had answers for everything did a fantastic job. Was very satisfied with your services.D. Family July 22, 2013
Our family would like to express our appreciation for the wonderful and professional staff. We recommend you highly.B. July 22, 2013
Carol - Just want to say thank you for all your help and understandingP.G. July 22, 2013
Dear Hamlin & Hilbish funeral home - The flowers you all donated made many residents rooms beautiful. Thank you for sharing and we want you to know it is really appreciated.J.L July 22, 2013
Dear Carol and Art - We can't thank you enough for your help with Mom's services - which were lovely and exactly what she wanted. You did a wonderful job and made us feel comfortable.J & E February 08, 2013
Hamlin and Hilbish have previously served our family, and I have already made my own prearrangements. Even with this personal history, I was still impressed with the concern and professionalism of your staff. My mother looked much better than I expected, and I could not have been more pleased with the wonderful video your staff produced with our pictures. To me you all are tops!J.E.S.
Having previously served our family, as well as attending countless services at Hamlin & Hilbish, we knew who to call when we were in need. I was moved by how caring and understanding the staff was. During our troubled time, they made us feel very comfortable. It was like talking to an old friend. Everything was perfect. Thank you.L.F.
Dear Arthur, I just want to thank you for all that you did for our family. We just appreciate all that you did for us. Many thanks again.M.S.